Market Research Services

We collaborate with businesses of all sizes, offering tailored solutions for your market research and consulting needs. Enjoy our FREE Customized Robust Online Dashboards (ROD), flexible project options (both contract and non-contract, depending on scale), and low minimums—with no minimums for small businesses. Additionally, we provide volume discounts for large projects, ensuring you receive the best value for your investment.

Phone Shops

Call Grading

Does your staff follow phone scripts and protocols while handling all calls professionally? There are options for us to have your staff evaluated with specific questions or have your customer recorded calls evaluated or graded by our staff.

Options:

Phone call shops to your business

Evaluations of your recorded calls

Surveys

We offer surveys to meet your needs.

Options:

In-person/onsite

Phone

Virtual

Focus Groups

We offer focus groups for products, ideas/concepts, services, and more.

Options:

In-person/onsite

Phone-based

Virtual

Audits

Audits are available for your business to ensure employees adhere to age and procedure compliance, as well as customer counts. Sku checks are available for products on store shelves.

Options:

Age Compliance

Photo Audits

Procedure Compliance

Movie Patron Counts

Sku Checks

Mystery Shops

Secret Shops

Secret Shops are available for evaluations of your business or your competitor's business.

Secret Shops can be performed for a variety of reasons, such as customer service(CX), protocols, increased sales at specific stores, user experience (UX), store layout, customer traffic for prospective business locations, and more.

Options:

Traditional / Written

Recorded Audio

Recorded Video

Combination shops for any of the above.

How can we help your business?

Enterprise Solutions

Small Business Solutions

About Third Eye Insights LLC

How we are different