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Onsite - Recorded/ Non-recorded Audio
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Virtual - Recorded/Non-recorded Audio
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Phone - Recorded/ Non-Recorded
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Video - Onsite/Virtual
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Compliance for brand or debranding standards
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Standard Written Audits
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Recorded Audio and Video Options
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Compliance for age, protocols, and standards
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- Call Grading/Phone Shops
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Onsite/ In-person Focus Groups
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Online Focus Groups
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Product Focus Groups
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Concept/Feedback Focus Groups
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Single/ Two-Way Focus Groups
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Single or Dual Moderator Options
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Mini Focus Groups
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Third Eye Insights can help you find your problem areas whether it is customer service related, customer map related, or something else entirely. There are many reasons a business head towards a downward spiral.
Let us help you identify and correct deficiencies.
We were founded by a military wife. Hooyah!
We promise to provide top-notch service with upfront pricing. Contract or not, we will build a custom program for your business. ALL clients are given a FREE customized Robust Online Dashboard (ROD) with charts, graphs, and reports to access 24 hours a day. Automated email reports are also available with no additional cost and delivered whenever you want them.
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Elevate online reviews
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Amplify customer relations
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Increased customer relations
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Maintain credibility and trustworthiness
Who Should Utilize Market Research?
If you have customers (of any form), you should be evaluating your overall policies, in addition to your customer service, loss prevention policies, and procedures.
Automotive Dealers and Service Stations
Apartments
Hospitality / Hotels / Lodges
E-Commerce
Entertainment
Financial
Fitness
Grocery
Medical
Movie Theaters
Restaurants (Fine, Fast Casual, Fast-Food)
Retail Malls and Independant
Retail Stores
Senior Living
Travel
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Third Eye Insights offers customized programs al a carte or within a package, so your business only pays for what it needs.
